Setting up AgapeOutoing.
Symptoms:
Sending any large message fails and the connection times out. The reason for this is because the delivery time for the dialup is to slow for the Agape mail server. The alternative? Set it up so the customer uses EmyPeople's email server but still sends from the original email address (This email address is being protected from spambots. You need JavaScript enabled to view it.).
The fix:
Go to your account settings and change your outgoing server from smtp.agapemail.com (some may have it set to: 98.129.185.2) to smtp2.agapemail.com. If you're using Outlook check-mark the option that says “This server requires authentication” and press Settings. Enter your username and password and press OK. Below are some more detailed instructions.
Step by step guide for Outlook:
The following example was done on Outlook 2013. If you have a different version it should still be pretty similar although there might be some insignificant differences.
Go up to the top left-hand corner and click on File.
Click on Account Settings and than choose account settings again.
Select your account and press Change.
In the Outgoing mail server (smtp) box enter "smtp2.agapemail.com"
Once done, press More settings... > Outgoing Server. Checmark the option "My outgoing server (SMTP) requires authentication and also select "Log on using". Enter your username and password and than press OK. Press OK again and you should be set.
Setup on Windows Live Mail:
Open Windows Live mail and right-click on your email address located right above Inbox and select Properties.
Go to the server's tab and change your incoming mail (POP3) to smtp2.agapemail.com
Check-mark the option at the bottom of the window "My server requires authentication" and press Settings.
Check-mark the option "Log on using" and enter the credentials given. Press OK twice and you should be set.