Troubleshooting email issues on a MAC

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Troubleshooting email issues on a MAC

Begin by opening Mac Mail and go up to the top left hand corner to Mail > Preferences.

Select the Accounts Tab. If your account type (located above Description) is set to IMAP ( If it's POP3, bump down a picture) make sure your incoming mail server is imap.emypeople.net, Username is your full email address and that the correct password is entered.

If you account type is POP3 (located above description) make sure your incoming mail server is pop.emypeople.net, Username is your full email address and that the correct password is entered.

 

Once done, go down to Outgoing Mail Server(SMTP): and click on smtp.emypeople.net > Edit SMTP server list...

In the Server Name: field enter smtp.emypeople.net

Click on Advanced. Check-mark "Use default ports..." Set authentication to Password, enter your full email address as your username and password. Press OK twice and you should be set.