Tips on troubleshooting Outlook 2003 - 2007
1) Make sure Outlook is configured to use the proper settings.
Open Outlook and go to Tools > Email accounts.
Select View or Change existing email accounts.
Select your email account and press Edit.
If your Account Type is IMAP (If your Account Type is POP3 server bump down a picture) make sure your Incoming mail server is imap.emypeople.net. The text in Outgoing mail (SMTP) should be set to smtp.emypeople.net. Your username is your full email address and password would be the email address's password.
If your Account Type is a POP3 server make sure your incoming mail server is pop.emypeople.net. The text in Outgoing mail (SMTP) should be set to smtp.emypeople.net. Your username is your full email address and password would be the email address's password.
Click on More Settings and select Outgoing Server. Make sure the options "My outgoing server (SMTP) requires authentication" and "Log on using same settings as my incoming mail server" are check-marked.
Click on the Advanced tab. If your incoming mail server was set to IMAP (Skip down a picture to see instructions for POP) make sure the number in your Incoming server(IMAP) is set to 993 with the option "Use the following type of encrypted connection" set to SSL. The number in the Outgoing server (SMTP) field should be set to 465 with the option below it "Use the following type of encrypted connection" set to SSL.
If your incoming mail server was set to POP make sure the number in your Incoming server(POP) is set to 995 with the option "Use the following type of encrypted connection" set to SSL. The number in the Outgoing server (SMTP) field should be set to 465 with the option below it "Use the following type of encrypted connection" set to SSL.
Press OK twice with the satisfaction that you've entered the correct settings.
If you want to set it to leave a copy of the messages on the server select the options "Leave a copy of messages on the server" and "Remove from server when deleted from 'Deleted Items'.